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We always have in mind the request of the customer, so we will manufacture jewels an a base of a Budget given by the customer.
The customer knows better that others his Budget and we will match it with gestone request and manufacturing Process
Our Design Advisor and 3D designer will help you to have th best design for you, you just need to express your preference.
We'll do it for you, no problem.
We always says: Embrace slow Life, but of course if you have a due date (Engagement ring for example) please let us know because we will match our timing with your. Our expectation is to give you the product 20 days before the date.
Additional cost will be requested only if the time is so close to the request (less than 30 days).
We are here with our Assistant in order to give you the best experience and to match your requests, so please ask us and provide us any idea you have. If you saw another Jewel, let's analyze it together.
We only produce the best Design something that you'll like. considering that you will have an realtime design of your Jewel.
Our intention is to give you the best Jewel you'll like, so the Design revision is something that we already took into consideration.
We can revise the Design up to three times, without any additional costs.
Additional costs we'll be requested only if the revision will be more than three times. But no problem, trust our Advisor and you'll see you'll not need it.
You can ask us all the Design you want, please just take into consideration that the more Design you have the less focus on the best one you'll like it.
So we always focus on just one Design but we advice to have at most another Design, not more.
Depends on the Design request but more that one Design usually requests additional costs.
We organize a Video Call every time needed in order to share the Design.
Once the order will be placed and Design process finished, We will send you the 3D project in a PDF format so you can use it at your convenience.
We usually consider an half of the total budget price to start manufacturing and revision processes after first delivery of the first step of Design process.
We can't miss to give the best experience for the person will receive the Gift, please ask.
We have some solutions, you can chose it.
We have lots of them!
Do you have an Idea? please ask.
We are specialized into recording some steps of the job if you want to add it in a special video.
No worries, we are confident you'll not need it!
As foreseen into the Directive 2011/83/EU of the European Parliament, Article 16, that treats the Exceptions from the right of withdrawal in case of personalised products.
https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=celex%3A32011L0083
Joielleri already has a Premium Packaging, but of course we re here to assist you in any special request, so please ask
Don't forget we are here to give you the best experience for your gift.
All our Gemstones are certified by international recognized Gemological Institutes, the world’s largest most well-respected institutes of gemological research and standards.
The certificate is analyzed by Expert gemologists at Joielleri in-house gemological laboratory that analyze again every Gemstone to ensure that each stone set into our jewelry conforms to the highest standards.